Country Office Capacity Index

Identifying Country Offices (COs) struggling with capacity challenges allows leaders to prioritize which offices need additional support. This is particularly crucial for low-capacity offices implementing high-risk projects and portfolios. The CO Capacity Index was developed for the Performance App as part of an initiative to identify high-risk projects within the organization. It combines performance across the five key areas of the Performance App:

1. Impact

2. Accountability

3. Efficiency

4. Values

5. People

Each CO is classified as low, medium-low, medium-high, or high capacity based on its performance in these five key areas.

The Indicators available within each of the key areas for Country Offices are:

Key Area	Indicator	Weight
Impact	IRRF	50%
Impact	CPD	50%
Accountability	Performance Audit	30%
Accountability	IFD	40%
Accountability	PQA	30%
Efficiency	Delivery	30%
Efficiency	Contributions	40%
Efficiency	Institutional Resources	30%
Values	Greening Moonshot	50%
Values	SESP	50%
People	Turnover Rate	30%
People	Gender Parity	40%
People	Engagement Rate	30%

Total Calculations:

Each of the indicators is scored and then weighed up to be for the key area and then the five key areas are averaged out to get a score out of a hundred.

Capacity Level	Score Range
Strong	80+
Satisfactory	65 to <80
At Risk	50 to <65
Concern	<50